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Icons not showing / extremely slow connection

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Bug Description: 1) icons such as the food/toys are not shown when clicking on info button for supply drops.

  1. Spinning supply drops also don’t show the food/toys I have gotten.

  2. connection with the game is extremely slow. Screens take ages to load. This happens on WiFi. As I am home most of the time now.

Area is was found in: in the game at various points.

How do you reproduce the bug:
Step 1-
Step 2 -
(add more if needed)

How often does it happen: this has been happening about a week ago now.

What type of device are you using: Samsung galaxy s10 lite. Brand new phone. Only 1 month old. Android 10.

Anything else? (add screenshots or additional information here)

The problem is not constant. It comes and goes. But it is a hassle having to restart the game so many times.

Hello Whistler, that does seem to be frustrating. I’m sorry to hear about that. If you’re connected to a WiFi connection, could you try forgetting the network on your device then re-adding it and see if that helps?

If you’re still having issues after doing that, you can reach out to our support team at along with your support key as it can help them locate your account faster, and they would be happy to assist you further.