Please don’t click the image, that won’t work. Only mentioning it as I had my screenshot open and tried to tap it instead of my email.
Hi, does anyone know how to claim the reward? Clicking on the link redirects to the Ludia’s RoB page, with no further instruction on how to claim the rewards. This was the same for the newsletter subscription reward and the Valentines Day rewards. Thanks
It should work. Have you tried keeping the app open or making sure it’s closed? Try both.
If still doesn’t work then raise it in app with Support.
Thanks. I’ve tried that without success. Raised it with support and had no response.
Hello Crayzy. If you already emailed our team at firstname.lastname@example.org, they should respond as soon as possible! In the meantime, please refrain from sending another email before our team replies as that could reset your position in their queue.