Ludia Forums

Impossible to access the server of Jurassic world

Hi guyzz I can’t access the game for 3 days because there is a sign that say; impossible to access the server
Plsss help me
Thanks

Hello, mtlr7575. I’m sorry to hear about this. If you’re connected to a WiFi connection, could you try forgetting the network on your device then re-adding it and see if that helps?

If you’re still unable to log in after doing that, our support team would be glad to provide additional troubleshooting steps. Please reach out to them at support+forums@ludia.com and kindly include your support key as it can help them locate your account faster. Thank you!