Ludia Forums

Impossible to make super hybrid on my tablet

I have had this problem for a while now.
When I go into the market and click on “super hybrid” the game crashes, in the glossary of dinos, when I click on the icon of one of them, the game crashes and return to the home page.
Because of this problem, it is impossible to incubate them.
I can merge them if I have two, fight with them and go to their paddocks but that’s it.
It is only on my phone that I can incubate them and it is getting old, I don’t know if it will be able to continue to support the game … (it’s a Samsung S5 4g +)
I hope we can help me, thank you.

What OS is it running?

I play on my acer iconia tablet.
My phone is in version 6.0.1, there is still time before the game is no longer compatible on it, but I would like my problem on the tablet to be solved …

You will need to send an email to support to get it addressed. @Ned has a few posts with the email.

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I’m sorry to hear about this, @Asterovenator. Our support team would be glad to have a closer look at this and provide assistance. Please contact them at support+forums@ludia.com and don’t forget to include your support key to expedite locating your account in our system. Thank you!