Ludia Forums

Incompatibility

My Nokia 2.1 is not compatible with the application, changing the phone recently, I am a VIP user, what can I do !!!

Take the phone back… or wait and pray Ludia decides to add android go support if there even able.

I’m sorry to hear that your current device is not compatible with the game, @Gamalier_Chamblat. Sadly, there wouldn’t be much our team can really do at the moment since this is a device related issue. If possible we recommend playing the game on another compatible device, our FAQ here has more information on the minimum requirements for Android devices: https://ludia.helpshift.com/a/jurassic-world-alive/?s=device-compatibility&f=android-what-devices-are-compatible&p=all
I hope this helps!

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