Inconsistent incubator behavior


#1

Epic incubator activated, 21 cash required to speed up, 25 cash in the bank:

Incubator contents show rare incubator, not epic:

Unable to speed up incubator, despite sufficient cash reserves:


#2

Hey oneiroid, contact our support team at support+forums@ludia.com with your support key and those screenshots so they can investigate further. In the meantime, try force closing and relaunching the game and see if that helps.