Ludia Forums

Incorrect number from holiday chest

#1

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Bug Description: opened the holiday chest, reported 8 items to open. Recieved 1500 coins, darts, around 7k of common, large amounts of rare, had 2 more listed to be given but it stopped there. Appears it was an epic incubator but it didn’t give the epics.

Area is was found in:

How do you reproduce the bug:
Step 1- open holiday chest
Step 2 - get lack of rewards
(add more if needed)
Restarted, items did not show up as ‘items you missed’
How often does it happen:
First time
What type of device are you using: pixel xl 2

Anything else? (add screenshots or additional information here)

#2

Hey Dactyl, could you contact our support team here at support+forums@ludia.com with the date and time you opened the Holiday Chase along with your support key so our team could take a closer look? Thanks!