Incubator glitch


#1

I accidentally clicked on a rare incubator for 600 cash when I was in the process of opening my free incubator… the 600 cash was taken AND I didn’t even get to open a rare incubator :frowning: surely I can get a refund? Been saving up my cash for months :frowning:


#2

Hey Freddie_Petch, I’m sorry if that happened, contact our support team with your support key, and they might be able to see if the contents from the Incubator were credited to your account or not. Our team can be reached at support+forums@ludia.