Incubator speed up error


#1

It happened three times today that when I watch a video and try to go back into the game,
the game starts again and the the timer wasn’t reduced.

It never happened before…


#2

Hey Leonardo_Kelava, make sure that you’re on a stable internet connection before watching the video. You’ll also need to wait for the video to finish before the speed up can happen. If you’re still having issues, contact our team at support+forums@ludia.com with your support key so they can investigate further.