Ludia Forums

Incubator speed up video hoax

#1

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Bug Description: i tried watching a video to open up my 15-min incubator. First the watch button didnt show up. Then i closed and opened the app. Then the watch button showed up but when i pressed it it payed 3 cash to open it. I mean 3 cash is not a lot but this is the third time and i am a non-vip user. I need that cash. Please fix this +i would love to get back my 9 cash total

Area is was found in:aviary

How do you reproduce the bug:
Step 1- press watch on incubator page
Step 2 -
(add more if needed)

How often does it happen:thrice yet

What type of device are you using:samsung

Anything else? (add screenshots or additional information here)

#2

wow mods didnt even respond are you this into a students money?

1 Like
#3

Hey there, @Tsuki, I’m sorry to hear that the game sped up an incubator using Cash instead of giving you an ad to watch! In order to take a closer look at your account and figure out what might have happened, can you reach out to our support team at support+forums@ludia.com, including your support key so that they can find you more quickly? Thanks!