Incubators Getting Me Stuck

I’m really sick of being afraid to open incubators every time. Once I do, there’s a large chance this will happen and I have to restart the game. I already have several problems that require me to constantly restart the game but so far this is the most concerning one, especially when this happens the most. The main idea is that every time I get an incubator to open, especially a raid incubator, it doesn’t appear and the whole game gets stuck unless I restart it. Plus don’t get me started on the game always getting stuck on the 1/27 loading screen where I have to restart it again. Thank the gods that Ludia has the missing rewards but people get incorrect rewards that it concerns me when I get my incubators Screenshot_20201102-140010_JW Alive|243x500