Ludia Forums

Incubators lost


#1

I was trying to open a battle incubator and my game froze. Rebooted the game and the incubator was gone and I didn’t receive my rewards for that incubator…what a waste :triumph::rage:


#2

While you weren’t able to physically tap through and view the contents of the incubator, it’s possible that the rewards and resources were added to your account. It’s not a guarantee—and it’s super frustrating regardless–but I’d recommend double-checking to see if your coins went up a little, if you got some common DNA that you’ve already been stockpiling like crazy, etc. Sometimes when these glitches happen, the resources go right where they’re supposed to, and perhaps sometimes they vanish. Hard to say for certain.

Best of luck!