Ludia Forums

Infinite loading screen is back

I’m typing this just while my game says “loading”, sometimes “reconnecting” and “loading” after a finished scale quest. I switched from WiFi to mobile data and back, I am waiting for about 5 minutes now for anything to happen. Meanwhile typing I’m sometimes switching back to the game to see if anything is changing. It isn’t.

Just restarted the game, I was tired of waiting. Victory didn’t count and I lost my 5 Exploration energy.

The ideas of this update are great, but it’s bug riddled. This isn’t very fun anymore.

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Hey there, @Bee, I’m sorry to hear that this is happening after completing a quest. Our support team would be glad to take a closer look and figure out what happened so reach out to them at support+forums@ludia.com, including your support key in the email so that they can locate your account faster!

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@John Just wanted to let you know that I don’t contact support anymore since they once started to ignore my messages. I don’t see the point.

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