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Instant loss when NOT even playing PvP

Was wandering around collecting Dino DNA and beating a couple of strike towers. Game disconnected and would not reconnect. Got home and reconnected and was very surprised when it said I lost a PvP match and it took away a bunch of trophies. I had not even entered a match. Player name was “Player Name.”

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Bug Description:

Area is was found in: starting game

How do you reproduce the bug:
Step 1- start game
Step 2 - lose match you did not enter
(add more if needed)

How often does it happen: only one time so far

What type of device are you using: galaxy s8

Anything else? (add screenshots or additional information here)

Hey Ratachewy, could you email our team at with your support key along with the date and time of when this happened so our team can take a closer look? Thanks!

Will try @Ned. It was an odd one for sure…

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Sorry @ned just no time to go further with this. It is the only time it has ever happened, so I am guessing just one of those weird errors. If it comes up again I will make more careful note of the circumstances.

However, I have a strong hunch that my instant loss cost me 3,000 Thor DNA, an epic Erlidominus incubator and 150 speed boosts. I would like compensation for those please :wink:

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:sweat_smile: I would like 3,000 Thoradolosaur DNA as well.

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