Ludia Forums

Interacts used but no dna gained

This evening I used my 3 last (current) interacts after opening a 6hoursly incubator only to find out my interacts were actually used, but I had not received any DNA for it in the sanctuary. I was wondering if anyone else has encountered this before? Really stinks since I was close to getting what I needed but it seems Ludia had other idea’s :wink:

I’m sorry to hear that you didn’t receive any DNA from interacting with your creature, PeterPumpkinEater. If you haven’t already, please email our support team at support+forums@ludia.com with your support key and our team would be happy to take a closer look for you.

If you could include the approximate date and time of when you interacted with your creature as well, it’d really help our team out.

Thanks!