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iOS market purchase attempts freezing

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Bug Description: when attempting to make a purchase from the market the enclosed screen shows persistently, purchase never completed

Area is was found in:marker

How do you reproduce the bug:
Step 1- go to market
Step 2 - attempt to purchase any item for actual dollars (purchasing with in game cash does go through)
(add more if needed)

How often does it happen: persistently for the past 3 days

What type of device are you using:iPhone 11

Anything else? (add screenshots or additional information here)

Was able to correct the problem on my own; required uninstalling the app entirely and reinstalling. Couple of white knuckle moments not knowing if my save file would carry over….

1 Like

I’m glad to hear that you were able to fix the problem, Baelfyre! If this happens again, please don’t hesitate to send our team a message at support+forums@ludia.com with your support key.

Thanks!