Ludia Forums

iPad storage


#1

Hello I am a new guy so please be gentle… my daughter loves this game but recently she has been complaining that the game keeps needing to download something everytime she logs in…

After looking at this for her it seems the game requires an SD card or some storage space. It seems she has enough space 5gb available so I am wondering if someone can help me sort this issue out for her.


#2

Hey Billwinkiesbear, try going into the app store and see if the game is updated to the latest version. You might need to manually update the game by going into the Updates tab from the store and from there, swipe down and hold till you see a loading sign, then see if any new updates appear on the list for the game. If you’re still having any other issues, feel free to email our support team here at support+forums@ludia.com with your support key. If you have a screenshot of the problem, it’ll be really helpful if you included it in your email as well.