iPhone 12 crashing issue since update

I didn’t see another topic in reference to the game crashing on iPhone after the 2.16 update.

iOS 15.5
iPhone 12

Game slow to start. Runs about 15 seconds and then freezes. Doesn’t matter what I do, 15 seconds is all I get. Change screen, open drop or just stay on map after game loads. 15 second and it’s done.

Would like some tech support please.

Thank you

iPhone 12 Pro pareil :rage::rage:

Translated from French:

iPhone 12 Pro same :rage::rage:

Unfortunately, our forums are currently only in English, we have gone ahead and translated your post using Google Translate. Please remember to include an English translation in the future.

Yes! @Cloaked_Dodo, we are aware of the crashing issue and support is able to assist with it! Please write to support+alive@ludia.com so we can help you out!

Thank you!