Is it possible?

Hello, I’m not happy with you Ludia. a player from my alliance has just been removed an incubator 8h and 52 trophies unfairly. all because she had just won a fight 3 to 0 so there was only one everywhere. the bug comes from your game and you punish the player who suffers it? quickly review your policy because you will lose a lot of players. I do not salute you.

Hey there, @Yannick_Cano, I’m not sure what might have happened to your fellow Alliance member’s Incubator, but our team would be glad to take a closer look at their account and investigate! Have your alliance member reach out to our team at, and if they can remember to include their support key in the email they’d really be helping to speed up the process.