Hello, I lost all my coins (reset to 0) this morning. It happened twice, and this was the third time. I thought it would be a small issue but it happened two days in a row. I contacted the support service and no one answers my questions. I am wondering, is it useful to find the customer service? Or do I just have to bear it if it happens again?
Who did you contact, just to be clear?
Support often takes 5 business days to reply to a message. Every time you send a message, your place in the line gets reset, so do not reply until they do.
Hello Andy, I contacted the email@example.com
I’m sorry that happened with your account, wad_ljadw. Once our team gets the chance to review your message, they’ll try and get back to you as soon as they can.
As Andy_wan_kenobi had mentioned, please refrain from updating your message until our team replies as that can reset your position in our team’s queue.
Thank you for your response, Ned. Will do!
My coins just disappeared again.
Mine was my indo gen 2 trophee, I hope they fixe those kind of problem
Wow, I am very sorry to hear that Indominusrexgen2. Yes, I think the game should fix their code. It’s all right to have these problems, that’s fine. We just need an answer for that.
JUST NOW I LOST THE COINS AGAIN! What’s going on? What kind of bug is this?