Ludia Forums

Is this a joke


I asked for my account to be reset they asked me to sell 3 dinosaurs and I did they wanted me to tell them when I done it so I did but my account has not been reset can someone please help me :frowning_face:


Hey Officer_Hans, I don’t have access to our team’s procedures, but It could take some time for them to confirm your account information and reset your account for you. However, feel free to send me a message of the email address you used to contact our support team or your support key, and I’ll be happy to try and take a look for you. You can send me a message by tapping on my forum name and selecting the Message icon.


@Ned I messaged you my support key