Ludia Forums

Issue with matching

Hello,
Since Brett has been released, I have tried to match with the character twice so far (he has only appeared twice on my deck) both times I swiped right, but nothing has happened as if he is still one of the unreleased characters.
Also I have not matched with with Susan so it is not a matter of matching with a counterpart.

Is there an issue or a glitch?

Thank you

1 Like

Hello, @Ell, I’m sorry to hear that you haven’t been able to match with Brett. I’m not sure why this is happening but our support team would be glad to take a closer look on your behalf! Send them an email at support+forums@ludia.com, and if you can remember to include your support key in the email you’d really be helping us out.