Issue's with connection


#1

Keep having issues with having to reconnect when I’m away from Wi-Fi while on 4G 3 bars or better.


#2

Hey Wildbill454c, I’m sorry to hear that you’re having connection issues with the game. If you’re on your data, could you please try turning it off and on? Doing that could help you stabilize your connection.

It might help you if you could also try the troubleshooting steps on this thread:

If the issue persists, you can email our support team here support+forums@ludia.com, and they’ll be glad to help. Please also include your support key in the email.