Ludia Forums

Issues with gameplay

#1

There seems to be an issue with gameplay. When “shooting” dinos, the game will freeze up and not let you continue to shoot. The dinos continue to walk away, but the drone gets stuck. Also complaints from our alliance as far as trying to create dinos.
Wondering if there is a server issue?

#2

That sounds strange @Behaze68. It’s possible that it could be related to a connection error, but our support team would be more than happy to investigate further to see what the problem might be if you reached out to them here at support+forums@ludia.com with your support key and more details. In the meantime, there are some troubleshooting steps on our FAQ here for connection related issues that could help with your problem: https://ludia.helpshift.com/a/jurassic-world-alive/?p=all&s=troubleshooting&f=why-did-my-app-close-unexpectedly&l=en.