Ludia Forums

Issues with logging in


is anyone else having issues logging into the game? for me it will only get up to 16% before stalling and the only time a message comes up when i tap the button that shows what other windows i have open on my phone (but a message doesn’t pop up all the time)


Hey Terry_Syvertson, could you try the steps here and see if it helps you load into the game again: Stuck on loaded screen of game?
Also, depending on your location, changing the time zone setting on your device to either New York or Toronto and then re-launching the game could help as well. If you’re still having issues after trying those steps, email our support team here at with your support key, and our team could try and provide some additional troubleshooting.


I’m able to log in today, it was just yesterday for several hours i wasn’t able to log in


Same problem for me.