Ludia Forums

Issues with VIP

Ok so my VIP ran out, and had to go and sign up again but it isn’t showing as me having VIP & I have none of the benefits from it. I have tried restarting my phone, closing the app etc but nothing. What’s going on? Anyone else in the same position?

Hey Star011, I’m sorry you are having trouble with your VIP subscription. Our FAQ here might have some info that can help:

Please feel free to contact our support team at with your support key included in the email, and our team would be happy to help you as well.