Jurassic world Game


I have tried to log in today and my entire progress has been lost!
Was lvl28 vip and had purchased a few things.
I have tried resetting, logging out of game centre and still the game wants me to start from the beginning again!

What can be done or how do I get my money back?


There is Suppoert Key, if you have it, then you may get recompensation or ludia can connect your app with your account.