Jurassic world store

The store isn’t letting me buy anything not sure if this is an issue for lots of people or just me I wanted to waste 20$ on the new antarc guy

Hey Matthew_Tucker, are you receiving any error messages when trying to make a purchase?

No just the light blue loading circle that never goes away until I relaunch the game it’s doing that for all the purchaseable incubators

I’m not really sure why that is happening. However, could you please re-adding or updating your purchase information in the app store and see if that fixes the issue? Restarting your device might help as well.

Sadly neither of those worked :confused:

I’m sorry that didn’t work, Matthew_Tucker. :sweat:

If you reach out to our support team here at support+forums@ludia.com with your support key, our team would be happy to try and provide some further troubleshooting for you.