Just experienced a bug

Jurassic World: The Game Help & Support
#1

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It stole my pack and the rewards i got nothing from it

1 Like
#2

Try to close and reopen your game to see if it shows a “Here’s what you missed” screen…

3 Likes
#3

Same happened to me also :pensive:

#4

Hey there, Aguy. As Jurassic_Fury had suggested, could you please try restarting your game and see if you’re able to collect your rewards?

If you are still having issues after restarting your game, please contact our support team at support+forums@ludia.com with your support key included in the email.

Thanks!

2 Likes
#5

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Same happened to me also
I reopened the game and received 0 lps😲 that had missed said

#6

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Me, too. And when I restart the game, it showed 0 LPs. That s all.

#7

Same happened to me today… Though i didn’t think to take a screenshot

#8

Yeah when i did that all it said was 0 LP’s

#9

Hey everyone, if you have experienced this issue, please reach out to our support team at support+forums@ludia.com with your support key. Our team would be more than happy to assist you further with this.

Please allow 2 - 3 business days for our team to respond to your message.

Thank you for your patience, everyone!

1 Like