Jwa freezes during gameplay since update


#1

I have an ios device amd since the update to 3.x, my screen freezes intermittently, more so tham before. It happens a lot during battles. Anyone else experiencing this? Thanks in advance


#2

Hey xilduc3x, it’s possible that this could be a device related issue, take a look at our FAQ here for a list of compatible Apple devices: https://ludia.helpshift.com/a/jurassic-world-alive/?s=hot-topics&f=ios-what-devices-are-compatible&p=all
However, try closing any background applications you’re not using while you’re playing the game and see if that helps.

Feel free to contact our support team here at support+forums@ludia.com with your support key if you’re still having issues.


#3

I have an issue where my drone freezes and the dino and timer keep going and I cant even launch a dart