Ludia Forums

JWA graphics won't load & client very unstable even after reinstalling

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Bug Description: Graphics fail to load for announcements, supply drop limit pictures, incubators (even during opening it shows the interior of the can with a white horizontal line in the middle), and scents. Increased lag.

Area is was found in: Everywhere!

How do you reproduce the bug:
Step 1- Log in
Step 2 - Observe the chaos.
(add more if needed)

How often does it happen: Every time. Not fixed even after a reinstall of JWA app.

What type of device are you using: Huawei P20 Lite

Anything else? (add screenshots or additional information here)


I’m sorry that is happening, Detonatress. Could you send your device information along with your support key to our team here at support+forums@ludia.com so they can investigate further?

Thanks!

Sure, why not?
Edit: sent them. Thanks.