Ludia Forums

JWA keeps telling me to switch to a level 2 account

#1

Why is this happening

#2

Hey mimas, I’m not really sure why that might be happening, but if you have a different game account that is linked to either your Facebook or Google Play, it’s possible that your device is trying to sync up to either of those accounts. If you contact our support team here at support+forums@ludia.com with your support key, our team could take a look and see what the issue could be as well.

#3

it was game center

#4

I’m glad to hear that you were able to find the cause of the issue, and I hope everything is working correctly now.

Let me know if you’re still having any other problems.