Ludia Forums

JWA won't load, gets stuck on screen 1 of 25

Bug Description:

JWA won’t load, gets stuck on screen 1 of 25.
Restarted app; restarted phone, cleared cache, restarted phone; forced stopped app; restarted phone (Google Pixel 2 XL).

All to no avail.

Hi, I have the same problem using mobile data. Difference is I’m using an iPhone X running on iOS 13.1. Tried to reinstall and it just won’t work. Funny the game loads perfectly if I’m on WiFi but simply refused to load when on mobile data.

Hey Wavejumper, if you’re still having issues, could you try changing the time zone setting on your device to either New York or Toronto, and then relaunch your game?