Ludia Forums

Keep losing connection

Does anyone else keep losing their connection while trying to play? It’s extremely frustrating, but I love the game.

Yea, it’s doing this to me as well. It doesn’t seem to be related to my WiFI or cell signal. I’ve tried various WiFi connections and the behavior is the same. Also, other games that I play with live video feeds (Toreba) are working on WiFi or my cell signal just fine. I’m sure that it’s a lot more intensive than this game— network wise.

I’m having the same issue, restarted my phone and didn’t help, ran a speed test and playing other games fine.

Hey everyone, if you’re on a WiFi connection, try disabling the mobile network on your device and see if that helps with the connection.

If you’re still having issues after doing that, please do not hesitate to contact our support team here at support+forums@ludia.com with your support key and device information. Our team would be happy to take a closer look.