Kicked out at lvl up offer


#1

Leveling up from 12 to 13,I get the offer screen but i am immediately kick off and had to restart the game. Upon restarting the game the offer was gone. Can this be resolved in any way


#2

Unfortunately this specific questions about exactly the level 13 level up offer has come many times and Ludia responded that there is nothing they can do.


#3

Even though I wanted to purchase the level up offer? I would think that it’s something that can be done since I spending my hard earned money to support the game.


#4

When they responded to another post they said that once the screen has been left the deal disappears and is not recoverable.