Ludia Forums

L1-5 error

Anyone else getting this error when trying to get their diamonds? I have reset the app, turned my phone on and off but still getting this error, any help grateful thank you

I’m sorry to hear that this error code is popping up in your game, Star011. If you haven’t already, please reach out to our team at so our team can take a closer look at this for you.

If you have your support key, please include it in the email as well.


Hi Ned. I am so sorry, I meant to come back and state that after I posted this it worked fine. Thank you so much for getting back to ne