Ludia Forums

Level up and offers


So I finally levelled up and as always the special offer popped up but just as I was about to buy it IT DISAPPEARED!!! :persevere::persevere:
Anyone know how to get it back or something


Hey Shania_Charvat, I’m sorry that you missed out on purchasing the special offer. I can understand it’s disappointing to have that happen. Sadly, there is not much I can do for that particular offer because they disappear once you leave the game.

However, let me see if I can help you take advantage of the next offer that pops up. Can you make sure that you have a valid payment method connected to your game? If you leave the game to enter your payment method, the offer will disappear. I would also recommend playing the game on a stable internet connection and avoid switching between connections during gameplay because that could cause an issue.


Thankyou for the help. I have a stable connection but the game crashed lol that’s ok! Accidents happen
Hopefully next time I can get it! Thankyou for the help

Shania charvat ~