Level Up Incubator and One Time Offer


Hello… this is my first time posting.
Do we always get an incubator for leveling up? Because usually I just get a notification for an incubator but never getting ones. My friend always gets special one time offer everytime he levels up (using android). But I didn’t get ones when I level up to level 8 and 8 (using IOS). Does anyone experience the same? Thanks…


I have always received a one-time offer when leveling up.

I’m level 9 now and had one pop up each time.

It must have glitched for you unfortunately and I’ve seen replies on here saying ludia support won’t grant the offer again.

Once it’s gone it’s gone.