Yesterday I experienced the 17/26 loading error:
-restarted cell data
-logged out of Google play
-tried another device
-turned off background data for all other apps
-changed time zone
It didn’t work initially when I changed the time zone, but I went into the applications permissions and gave the JWA all storage, location, unlimited data permission, including the ability to install unknown apps against my phone’s advice not to grant this… And it started working.
Ned @ support, you realize that I essentially can’t use any other aspect of my phone (including the correct display time) in order to play this game. I had to turn off all notifications from other apps in order to prevent the background data from interrupting the game from loading. The game is getting too large to support the server and clientele demand.
After all of this, I can’t even launch the app now. I have a brand new Google pixel phone, this shouldn’t be happening. Please help. Or give me free dino DNA lol.