Loading page says new update, but nothing in store


#1

When I open the game it says there is a new update I have to install to play and it prompts me to the App Store. When I get to the store there is nothing to download. It just gives me the option to open from the App Store. Will this be fixed or is this a problem with my personal phone?


#2

Hey Yroc, depending on which OS your device is using, you might have to go into the store to do a manual update on the app. If you’re on Android, head to the Google Play store, tap on My apps & games, and you should find an update there. For Apple devices, go into the store and tap the Updates tab, from there, swipe down till you see a loading sign, then see if the update appears on the list.
If you’re still having issues, contact our support team here at support+forums@ludia.com with your support key.

I hope this helps!