Ludia Forums

Loading problem, can you re-install the game?

Hi all,

The game is stuck on the 18/22 loading bug thing for some time now. I have tried everything but nothing works. I’m a premium member so i’m Missing out a lot. The only thing I can imagine to do is to reinstall the client. But i’m afraid that i’ll lose my progress.

Is there anyone that has some experience with this? Can you just delete the app and install it again?

@developers. I suspect compensation for my down time.



9 posts were merged into an existing topic: Game won’t load - so many bugs/problems

After advice from Admin, I deleted then re- installed JW, an it worked fine. All credits an Dino’s were restored also, so you don’t lose anything. Whew!!!:smiley: