Ludia Forums

Loading problem?

#1

My game is done downloading like 1 hour ago but still loading?
Idk if it supposed to take that long

#2

Hey Coolar, could you please make sure that you’re connected to a stable internet connection before launching the game or that you have enough storage space on your device? Try turning the connection setting on your device off and on again and see if that helps. If you’re connected to WiFi, forget the network and then reconnect to it again. Let me know if that works.

#3

Hey, I am connected to the internet and my internet is very good and I have alottons of space on my phone but still the won’t work

#4

I’m sorry to hear that you’re still having issues. Could you reach out to our support team here at support+forums@ludia.com so they can take a closer look and see what the problem could be? Thanks!