Ludia Forums

Loading screen stuck on 16/24

Loading screen is stuck on 16/24. I’ve uninstalled/reinstalled and it did not work. Tried turning off my phones GPS, and no luck. Is this a widespread issue, or is there anything else I should try?Screenshot_2019-05-08-11-04-08

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Hey there, @Charlie_Campbell, I’m sorry to hear that you’ve been unable to enter and play the game! Reach out to our support team at so that we can take a closer look at things on our end and try to figure out what might be happening. Remember to include your support key in the email so that we can find you faster!