When the update dropped, the new creatures were not appearing on the map. I deleted and downloaded the app, but afterwards it gave me an error 10029 and won’t load past 1/27. Any WiFi, any data, it gives me that error. Also, when looking at the settings, it doesn’t show a Version or a support key anymore, it’s blank (as shown in picture). I don’t know what’s going on and don’t want to miss out on the tourney or the pretty good DNA this weekend… Please help!
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is ur phone updated past software update ios 11?
Yep, updated all the way to 14.0. I can update to 14.1 and see if it works…
Hey, I already sent something in, haven’t heard since Tuesday. I also don’t have the full support key, it’s not showing up on that page, seen in the screenshot. Does support have old messages to them ? I have some old messages they might be able to pull the support key from…
Oh then idk what’s going on sorry mate