Ludia Forums

Logging in empty box

I’m trying to play again after about a year of absence however it only worked once… now when I login it just gives me a blank box.

Provided screenshot

I’ve tried removing and reinstalling the game software is all up to date etc. Anyone has a clue?

I get this when I try to connect through my work network

I’m not really sure why that would happen, Theredduke12. Could I ask you to reach out to our support team here at Our team will be sure to try and assist you further with this. Please make sure to include your device information in your email as well.


I have this happen when I’m on a very weak wifi signal

1 Like

@BruceRex. You’re right. Def related to connectivity issue.

Also happens sometimes if you try to connect via VPN.