Ludia Forums

Logging in empty box

I’m trying to play again after about a year of absence however it only worked once… now when I login it just gives me a blank box.

Provided screenshot

I’ve tried removing and reinstalling the game software is all up to date etc. Anyone has a clue?

I get this when I try to connect through my work network

I’m not really sure why that would happen, Theredduke12. Could I ask you to reach out to our support team here at support+forums@ludia.com? Our team will be sure to try and assist you further with this. Please make sure to include your device information in your email as well.

Thanks!

I have this happen when I’m on a very weak wifi signal

1 Like

@BruceRex. You’re right. Def related to connectivity issue.

Also happens sometimes if you try to connect via VPN.