Ludia Forums

Login into #Jw ALIVE using username

My partner had #jurassicworldalive on her old phone for 2+ years, unfortunately it broke and we forgot her login for everything her Jw account is linked too, we know her username and the #numbers that came with her username if their is any way to recover it would be a huge help and would be so thankful ?

Hey Nathan_Kavanagh, could you ask your partner to email our support team at support+forums@ludia.com? Our team would be happy to try and assist her.

Thank you!