Ludia Forums

Login issue after installing the latest update

#1

#2

Never gets past 7/24

#3

Hey Shreya_S_Menon, there are some troubleshooting steps here from our FAQ that might help: https://ludia.helpshift.com/a/jurassic-world-alive/?s=troubleshooting&f=why-did-my-app-close-unexpectedly&l=en.

Also, try changing the time zone setting on your device to either New York or Toronto and then restart your game. If you’re still having issues after trying those steps, reach out to our support team here at support+forums@ludia.com.

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#4

Try to switch mobile data to WiFi and vice versa.

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