Losing Clan energy from a loading inside alpha battle

Hi, i lose 1 of my clan energy during a fight with BwB.
i had 3/3 clan energy when the alpha spawns.
played once, okay.

2nd battle, when the counter reached 0, i got this weird loading like the start of another battle

i got the 2nd battle result screen

voila my 3rd clan energy is gone by itself

i already had an open ticket regarding other matters, and had yet to hear from the support.

  1. they promised me 2 keys and 20 eggs for the duties don’t track bug and not received it yet
  2. i got as far as my clanmate and he got 1800 toothless TP, and i got 1050, so how it’s counted is a mystery to me

hope you guys can solve this immediately.



I had this issue twice yesterday with a red Alpha (I forget it’s name, maybe Violent Death?). Each time I lost my next 2 clan energy after the game ended with a reloading error during my first turn. Weirdly today I have only earned a single clan energy allotment.

Been having this same problem for days :frowning:


@Plinke Hey, didn’t this just happen to you? :eyes::thinking::grin:

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Yeah it did but not in this way. My game stopped when it was loading and I lost that one energy

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Same happened to me…so annoying …

Yeah, the same happened to me!

Hey Vikings, could you reach out to our support team here at support+forums@ludia.com with your support key so our team can try and make this right for you? Thanks!

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