I’m very upset about the fact that I lost trophies today while I was busy collecting DNA. How could I possibly be battling while collecting DNA?? I finished my lady battle which I won and collected my daily battle incubator then clicked to the main screen and did a couple supply drop spins and spotted a dino so I launched my drone. Upon finishing a screen popped up and said I lost a battle and it took my trophies. I exited my game and restarted it but my trophies were still gone!! Its not fair to penalize me for a battle I wasn’t even part of or agree to participating in.
Hey there, @MonsterMom67, it’s possible that this is due to being unable to maintain a strong connection to the game. In order for us to take a closer look at your account and investigate, reach out to our team at email@example.com. If you can remember to include your support key in the email you’d really be helping us out!