Ludia Forums

Lost 1000 hard cash :(

Accidentally clicked and bought a rare incubator, I have been saving up hc and now I feel it is totally wasted. Is there a way to roll back?

No, unfortunately there’s no rollback.

Kiss it goodbye. Their policy is not to refund accidental purchases, even though their interface design causes so many of those “accidents” to happen.


I’ve heard of people getting their money back so it would’t hurt to try support :woman_shrugging:. I mean I would. I know someone who pocket bought like 10k HC worth of darts and they got the cash back.

I did mail to support… They replied that in-game purchases cannot be refunded… I think they will only refund if you spend actual money :disappointed: